The restaurant environment is very good, very in line with the design standards of star hotels, whether it is the arrangement of the type of meals in the restaurant or the standard of the service staff in the restaurant, it is very satisfactory. Especially in such a northern city, you can still eat all kinds of snacks in the authentic southern breakfast in the restaurant, and many of them are made on-site by the restaurant chef, which is very intimate. There are also restaurant homemade specialty milk tea and yogurt, which are very high in standard. Not worse than some star restaurants.

Shang Palace

餐厅环境非常好，很符合星级酒店的设计标准，不管是餐厅内餐食种类的安排，还是餐厅内服务人员的水准，都很令人满意。尤其是在这样的一个北方城市，在餐厅里仍然能吃到地道的南方早餐中的各类小吃，而且很多还是餐厅厨师现场制作的，很有亲切感。还有餐厅自制的特色奶茶，酸奶，水准都非常高。不比一些星级餐厅的差。

今天约朋友一起到香格里拉香宫中餐厅尝了点心自助，真是太好了，种类很多，每种都好吃 太值得推荐了，性价比超级高

Today, I asked friends to go to Shangri-La Shanggong Chinese Restaurant to taste the snack buffet. It was really good. There were many types and each was delicious. It was worth recommending, the price was super high.

亲戚的婚礼在这里举行，定的他俩的酒席，可以说，香格里拉无论位置还是饭菜质量等都不错，位置好服务佳，全家人都很满意，餐厅选择也多

The wedding of the relatives was held here. The banquet of their two was set. It can be said that Shangri-La is good in terms of location or quality of food. The location is good and the service is good. The whole family is very satisfied. There are many restaurants.

入住体验太差！首先，酒店安保太差，随便可以进出电梯到达任意楼层，如何让住客放心入住？其次，作为一个西北地区的五星酒店，房间的面积真的太小了，内部装修也很陈旧，开一次门刷四五遍房卡才能刷开，玻璃脏得快看不见外面了，卫生间水龙头使很大劲才能掰动，硬件设施都不如新开的三四百一晚的酒店，而且送的水竟然是冰露，还是里面起了水汽的那种，快捷酒店都比这个好吧。                                                                                        再说服务，服务就是完全没有服务，打车到酒店门口，手里拿特别多东西门口站着的服务生没有帮一把也没有帮忙开门，前台的小哥服务还算不错一直笑着的，但是第二天退房时候那个服务生一直拉着脸。打电话给服务中心时候对方态度也是十分生硬。值得一提的是来送水果的阿姨态度特别好，看我拿的东西多还帮我开了门，嘱咐我半天才走，整体服务应该向这个水平看齐。还有，打电话预定房间的时候前台并没有告知我们住的那几天酒店泳池是不可以用的，因为看评论说这里泳池不错才特地过来的，结果遇上泳池维修不能用，服务生还没有一点抱歉的意思理直气壮说不能用，这点太不满意了，健身房也是全天无人管理状态，感觉随便一个人进来酒店上电梯就能来健身房。最后说说早餐，一个五星酒店的早餐能烂成这样我也是开眼界了。面包水平不如超市买的那种普通面包，十一月份了牛奶和果汁还是放在冰里的没有热的，奶茶是冲的速溶的而且很淡，咖啡酸的入不了口，豆子一定有问题，蔬菜特别少，转了好几圈没有能吃的东西，和酒店档次太不符了。呼市本来就没什么高端的酒店，有个五星不容易，希望能好好加强管理，不要给游客留下特别不好的印象。

The stay experience is too bad! First of all, the hotel security is too bad, you can enter and exit the elevator to reach any floor, how to let the guests stay at ease? Secondly, as a five-star hotel in the northwest region, the area of the room is really too small, and the interior decoration is also very old. Open the door and brush the room card four or five times to open it. The glass is so dirty that you can&#39;t see the outside. The bathroom faucet makes a lot of effort to move. The hardware facilities are not as good as the newly opened hotel of three or four hundred and one nights, and the water sent is actually ice dew, or the kind of water vapor inside, the hotel is better than this. Besides service, the service is completely without service. Take a taxi to the entrance of the hotel. The waiter standing at the door with a lot of things in his hand did not help or help open the door. The service at the front desk was not bad and always smiled, but the waiter kept pulling when I checked out the next day. Face. The attitude of the other party when calling the service center is also very blunt. It is worth mentioning that the aunt who came to deliver the fruit was very good. Seeing that I took a lot of things, she opened the door for me and asked me to leave for a long time. The overall service should be at this level. Also, when I called to book the room, the front desk did not inform us that the hotel pool was not available for the few days we stayed, because the comment said that the pool here was good and came here specially. As a result, the pool maintenance could not be used. The waiter did not have a little sorry. I said no. It can be used, this is too dissatisfied, the gym is also unmanaged all day, I feel that just one person can come to the gym when they come to the hotel and get on the elevator. Finally, let&#39;s talk about breakfast. The breakfast of a five-star hotel can rot like this. I am also an eye-opener. The bread level is not as good as the ordinary bread bought in the supermarket. In November, milk and juice are still not hot in the ice. The milk tea is instant and very light. The coffee acid can&#39;t enter the mouth. The beans must have problems. The vegetables are particularly small. I have not eaten anything after several laps. It is too inconsistent with the hotel grade. There is no high-end hotel in Hohhot. It is not easy to have a five-star. I hope to strengthen management and not leave a particularly bad impression on tourists.

最近连吃两次了，口味确实赞，而且价格非常公道，肯定还会再找机会来第三次的

I have eaten twice recently, the taste is really good, and the price is very fair, I will definitely find another opportunity to come for the third time.

Shang Palace

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